The Company:
Gradwell is a fast growing and exciting business. We are one of the leading UK internet communication service providers to small businesses. We are bucking the current economic trend and creating a new sales team. We’d like you to help us.

Starting in 1998 we developed a range of communications services for small business. We started with email hosting and website hosting and in 2004 Hosted Voice over IP (VoIP) launched as a business telephony product, 2008 launched a broadband service, providing solid line and direct connection to Gradwell network on which to run Internet Telephony services.

December 2008 saw Gradwell named as Best Business Internet Telephony Provider by the Internet Telephony Service Providers Association.

• Experience of IT Telecommunications an advantage
• Experience of telephone sales an advantage
• Competent in written communication skills
• Good verbal communication skills
• Ability to work on own initiative
• Consistent target achiever
• Has drive/determination/desire/discipline

The salary being offered is £13,000 to £16,500 (based on experience) basic with uncapped commission, OTE in excess of 26k

Application Details:
For more information, please view our website at http://www.gradwell.com or contact Bernie Harman (bernie.harman@gradwell.com, 01225 800 800).

Please apply via email to bernie.harman@gradwell.com, or post to: Gradwell, 26 Cheltenham St, Bath, BA2 3EX.

Our offices are located on the Lower Bristol Road in Bath, a 10 min walk from the train station, next to the Green Park Tavern.

We are continually expanding our sales team, so if you are interested in working with us, please get in contact.

Gradwell customer Rutland Telecom is featured in the Observer this may bank holiday as they gain traction in becoming the first company in the UK to unbundle broadband and phone services at the street level in the village of Lyddington, near Rutland water.

Gradwell is helping Rutland Telecom by porting the phone numbers from BT, and converting them into VoIP phone calls which are then delivered down a dedicated fibre link into the local area.

“Speeds of up to 40Mbps (80x faster than most Lyddington residents are getting now) and greater reliability should be expected. The technology is known as VDSL. We will also be offering symmetrical SDSL services. Future-proofing comes with the possibility that lines can be bonded to achieve higher speeds or services could be delivered via Fibre to the Home (FTTH) as is increasingly the case in Japan, Norway USA etc.

Lyddington will be the first place in the UK to receive Fibre to the Cabinet (FTTC) coupled with unbundled symmetrical services.

Lyddington is in something of a mobile-reception black hole so we are keen to improve this by offering Quality of Service for VoIP and mobile calls over our network in the near future. Residents will be able to get excellent mobile network coverage from our router in their home.”

For more information please see http://www.guardian.co.uk/business/2009/may/03/digital-britain-rural-communities-broadband and http://www.rutlandtelecom.co.uk/lyddington/index.html

Permanent Web Developers – Two Positions

Gradwell is an award-winning provider of Internet communications services. We work with UK based SMEs delivering a range of unique Internet telephony, broadband, website hosting and email management services.

We are bucking the current economic trend and developing our developing our fast growing and exciting business. We as part of our rapid growth we are creating two new Web Development roles for PHP web-app developers. We’d like you to help us.

We are the current holders of the ITSPA Best UK Business Telephony award (2008). We also won a number of awards in 2004 and 2005 in various DTI schemes including “Best use of Broadband” for our VoIP product and “Best Teleworking Company” and “Best Online Customer Service” for both of which we were highly commended.

About The Role

We have two vacancies for full-time web developers, starting in June 2009, as part of our Engineering Team (currently 6 people).

The roles will focus on developing control panels using PHP (mainly using the Symfony framework) and MySQL through working on projects to develop our products, internal customer service systems and debugging and diagnosing problems with our existing code base working with our customer service teams.

You will need to have a good familiarity with computer networks, broadband, Linux based systems and to be a confident programmer using PHP and MySQL. Experience with Asterisk and other VoIP services will be a plus.

You will be enthusiastic about new technology, eager to learn, and will hold a degree in Computer Science or equivalent.

Prior experience of the ISP and Telecoms Sectors will be highly beneficial as our core business is selling outsourced telecoms, email and web hosting services to IT consultants, designers, media agencies and other small and medium sized businesses.

Salary is up to 20,000 pa, including generous benefits after a 3 month probationary period which includes Pension, Healthcare, Broadband and a VoIP phone/line.

Our team of 30 is located in the beautiful city of Bath, this role is full time (37.5 hours a week, flexible), office based (26 Cheltenham St, Bath, BA2 3EX ) and you must have permission to work in the UK.

We will accept CVs from agencies subject to fixed finder’s fee of £1000.00. We have already completed our recruitment consultant selection process for this year.

Application Details

Please view our website for more background information at http://www.gradwell.com and contact Stuart Herbert, Head of Engineering, for an informal discussion (http://twitter.com/stuherbert, stuart.herbert@gradwell.com, 01225 800 897).

Please apply by sending a covering letter, details of current salary and your CV via email to Stuart Herbert.

This position is now closed.

Service to be demonstrated on stand 418,
London Olympia’s UC 2009,
11-12 March 2009.

Gradwell, the leading and award-winning one-stop internet business provider for the UK’s SME sector, announced today it has launched the “Spoken through Spinvox” Voice-2-Text service for its Hosted PBX Platform.

“We will show how you can ‘read’ your voicemail messages via text or email,” explained Peter Gradwell, MD of the Bath-based company which, in December 2008, won an award from ITSPA (Internet Service Providers Association) for Best Business VoIP.

“The Voice-2-Text service helps businesses convert their voicemail audio into text, to be delivered by SMS text message or by email – whichever format the customer chooses,” he added.

Voice-2-Text, a bespoke innovation by Gradwell, utilises the Spinvox Voice Message Conversion System (VMCS) and:

• Enables ‘on the move’ or remote employees to keep in touch with any voicemail message received on their office phone with ease
• Allows voicemail messages to be easily prioritised, forwarded and/or archived – no longer stuck in the voicemail inbox.

“With this innovative service we are stealing a march on our competitors,” commented Peter. “Spoken through Spinvox Voice -2-Text will benefit users significantly and shows that we are really motoring forward in advancing UK Business VoIP” added Peter.

“We’re pleased to work with Gradwell to offer their customers a truly unified communications service, helping British businesses save time and money” says Christina Domecq, CEO and Co-founder, SpinVox.