Gradwell dot com Limited is pleased to advise the following arrangements for Christmas 2007 and New Year 2008:

Firstly, throughout the period, our regular out of hours call service will be in operation for urgent support.

Customers may telephone on 01225 800 888 to request a call out.

If you have an SLA agreement the call out may be free.

Non-SLA customers may request assistance for a £50 fee.

If you have a non-urgent support query, please contact us via email support@gradwell.net

Secondly, specific arrangements apply as follows:

* 24th December 2007 - Usual service, with reduced staff.
* 25th and 26th December 2006 - Emergency Call Out via telephone. No guaranteed Email Support
* 27th to 28th December 2007 - Usual service, with reduced staff.
* 29th and 31st December 2007 - Usual service, with reduced staff.
* 1st January 2008 - Emergency Call Out via telephone. No guaranteed Email Support
* 2nd January 2008 Onwards - Usual Service Resumes

Through out this period, sales and billing enquiries will be handled in much the same manner. Orders placed online will continue to be automatically provisioned.

From all the support staff of Gradwell
We wish you a Merry Xmas and a Happy New Year