Gradwell dot com Limited is a rapidly growing Internet Services Provider who focuses on VoIP (www.gradwell.com/voip/), email and web service solutions. We are a pioneer in the exciting new world of Internet telephony and this section of our business is growing rapidly.

£13,000 per year

As a new and fast moving technology, VoIP is a demanding product to provide and our customer support team is regularly faced with evaluating new and different types of network routers, phones, broadband services etc. to make sure it all fits together correctly so our clients can make phone calls.

We have won a number of awards in 2004 and 2005 in various DTI schemes including “Best use of Broadband” for our VoIP product and “Best Teleworking Company” and “Best Online Customer Service” for both of which we were highly commended.

Prior experience of the Internet, IT and Telecoms Sectors will be highly beneficial as our core business is selling outsourced telecoms, email and web hosting services to IT consultants, designers, media agencies and other small and medium sized technology based businesses.

About the job

We need a Sales Assistant to assist in presales and order processing.Your responsibilities will include:

• Responding in an accurate and timely manner to customer sales enquiries (via email and telephone)
• Processing Orders
• Liasing with Suppliers to ensure delivery of goods
• Ensuring Customer Satisfaction post order and hand over to the support team

You will be well organised, enthusiastic about new technology, eager to learn, good at asking questions to solve problems and have good written and spoken English with a clear telephone manner.

This position will appeal to those wishing to progress into a full sales position in the technology sector.

Salary is �13,000 per year. We also offer a range of benefits (including free parking in Bath).

This is a full time position (37 hours a week, 9-5 or 10-6, M-F), based at our Bath offices in Cheltenham St, Bath, reporting to our Sales Consultant. You will receive 24 days holiday per year.

We are also keen to expand our Sales Support during evening, weekend and bank holidays and there are opportunities for you to work further hours.

Application Details

For more information, please view our website at http://www.gradwell.com or contact Derek Swindell (derek@gradwell.net, 01225 800 800).

Please apply via email to Derek Swindell, or post to: gradwell dot com Limited, 26 Cheltenham St, Bath, BA2 3EX.

Our offices are located on the Lower Bristol Road in Bath, a 10 min walk from the train station, next to the Green Park Tavern.

Closing Date 31st May 2006. Position available immediately.